Support
Something not working, or a question about your account? We're happy to help — you'll usually hear back within one working day.
You can also reach us on Instagram: @the.fluent.engineer
Common questions
Is it free to join?
Yes. Joining is free, and during our launch everyone who joins gets Pro free for three months — all lessons, vocabulary, reading, and speaking practice. No credit card is needed.
How does the “3 months of Pro” work?
The moment you join during launch, Pro is unlocked for you for three months, counted from your join date. We will always make any future pricing clear before charging you, and never charge automatically without your agreement.
Is my progress saved?
Your progress is saved in your browser on the device you use. If you create an account, your progress is also saved to our server so it follows you across devices. Voice recordings in Speaking practice stay on your device and are never uploaded.
I switched devices and my progress isn’t there.
Progress that is only saved in a browser stays on that device. Signing in with the same email on both devices keeps your progress together. If something looks missing, email us and we’ll help recover it.
How do I stop the emails?
Every email we send has an unsubscribe link at the bottom. You can also email us and we’ll remove you right away.
How do I delete my account and data?
Email thefluentengineer@gmail.com from your account address and ask us to delete it. We’ll remove your account and data, usually within seven days. See our Privacy Policy for details.
Is there an Android app?
An Android app is on the way. For now you can use the full platform in your browser at Daily Learn — it works on phones and laptops.